Friday, 1 March 2019

System Changes = Customer Service Improvements

We've spent the last few months evaluating how our management system works for our business and how effective it is at providing information for our customers.

After 10 years using MAM Software, we've decided to move over to TechMan in the coming month, which will result in some immediate improvements for our customers.

✔️ One system that helps us manage time, customer information and job notes
✔️ Text/Email reminders for Service and MOT
✔️ Text/Email booking confirmations
✔️ Text/Email reminders for bookings the day before you are due in
✔️ Easily understandable Vehicle Health Checks & Service Check Sheets that are printable, email-able and can include photos

Please bear with us while we implement these improvements, we're sure they will be worth the wait

No comments:

Post a Comment